QMS

A quality management system (QMS) is a system that documents any written document or evidence that enables an organisation to create and follow the distribution of quality products, or services to the clients of that organisation. This provides a very high probability of further business opportunities with the organisation’s satisfied customers. The organisation’s QMS will help meet any regulatory requirements and / or customer requirements thus making continuous improvements for the organisation an attainable and affordable goal.

PURPOSE OF A QMS

A QMS provides consistency throughout the organisation. Customers know what to expect from an organisation and will know that they receive quality products from your company. Quality products are those products that having the same high quality on every purchase from your company. If you can provide that assurance, you will be able to maintain your existing customers and extend your customer basis through creating a reputation for product quality and quality in your manufacturing processes.

A QMS also aids compliance in your organisation. The data generated helps analysis of your organisational processes. Furthermore, it will uncover any areas in which non-compliance issues occur. Data management can also be particularly useful for internal and customer audits.

KEY BENEFITS OF A QMS

A key benefit of a QMS is continual improvement within your organisation. Without tracking your key process indicators (KPIs), it can be difficult to know how to attain improvement in the aforesaid areas of the organisation. Documenting and optimising processes will ascertain what changes must be made to improve overall and continual improvement. This will reduce production costs while increasing overall efficiency in your production processes.

Furthermore, other benefits may include improvements in and help to:

·      Organise company policies and processes

·      Onboard new employees

·      Improve internal training programs

·      Improve interdepartmental communication and collaboration

·      Increase customer satisfaction

·      Reduce waste in production processes

·      Attain coherent and standardized processes

·      Train all employees to have customer focus in their daily work

·      Provide improvements in change management processes

·      Provide improved non-compliance throughout production processes

TYPES OF QMS

Many variations of quality management systems exist. The four types of QMS prevalent in manufacturing industries are:

·      ISO 9001 in all industries

·      ISO 27001 in IT

·      ISO 13485 in the medical device industry

·      IATF 16949 in the automotive industry

·      ISO 22000 in the food industry

The choice of the correct QMS for your industry depends on several aspects including the type of industry in which your organisation works. Beriott is able to guide you through the choice of compliance standard best suited to your company.
One of the most recognized and broadly implemented international QMS standards is ISO 9001[2], which details the requirements for a quality management system that organisations can use to create their own programs. The ISO (International Organization for Standardisation) first published ISO 9001² in 1987, whereby the current standard is ISO 9001:2015.

The main areas of focus are:

·      Supply chain improvement

·      Attaining customer expectations

·      Communication throughout your own organisation

·      Communication with your customers

·      Document management and acquiring documented evidence for your production processes

·      Ability to track information flow within your organisation

·      Attainment of an overall manufacturing process approach to quality

This set of standards has served as a template for other ISO standards that are tailored to specific industries, including the rest of the ISO 9000² series of quality management standards, along with ISO 13485 for regulated life sciences industries and those subject to FDA scrutiny, e.g. the use 21 CFR 820 – Quality Regulation System. Both these standards / regulations specify the requirements for medical device manufacturers.

Other non-standardized approaches which exist include Total Quality Management (TQM) and Six Sigma. These non-standardised approaches are probably the most widespread. Beriott can help examine each system against your company’s particular needs will help you in your decision-making processes.

DIFFERENCES BETWEEN QMS AND QUALITY ASSURANCE

Quality assurance (and quality control) are components of quality management rather than concepts independent from it.

·      Quality assurance (QA) includes the plans and requirements created to provide quality products or services.

·      Quality control (QC) is the implementation of control processes – in-process control (IPC) steps taken during and after the manufacturing process.

The steps involved in QA and QC assure that pre-defined quality objectives have been met in their entirety. QA and QC are integral parts of the overall QMS.

QMS EFFECTIVENESS

Beriott helps in ensuring the effectiveness of your organisation’s QMS by carrying out an analysis of your production and manufacturing processes. The analysis includes a comparison of the eight principles of your QMS. From your current manufacturing processes we analyse among other topics:

·      customer focus

·      leadership aspects

·      staff training and involvement in productive processes

·      process manufacturing approach

·      systematic management

·      continual improvement

·      decision making approach

·      supplier relations

THE FOUR PILLARS OF QMS

COMPLIANCE
Beriott’s competence in quality management achieved through our ISO 9001 certification allows us to provide our customers with compliant solutions for their various tasks in cloud computing and migration

RELIABILITY
Through our ISO 9001 certification Beriott is able to show responsibility throughout the management of our production processes and provide reliability of the resulting products

ROBUSTNESS
Compliance with the ISO 9001 standards and various other standards and laws allows Beriott to ensure security and robustness in its management and production processes

CONSISTENCE
Beriott’s production processes and our resultant products ensure consistency of product quality and sustainability of qualified management processes

HOW DOES BERIOTT COME INTO ALL THIS?

Beriott provides customized quality management solutions that are designed to help organizations reach their full potential and exceed customer expectations. Our methodology is built on four essential principles: Compliance, Reliability, Robustness, and Consistence.

With our quality management solutions, businesses can organize their policies and processes, attain coherent and standardized procedures, improve change management, and enhance compliance throughout production. These benefits result in increased efficiency, customer satisfaction, and a competitive edge in the market.

Our team of experts recognizes the significance of a well-designed quality management system and is dedicated to ensuring that our solutions meet each client’s unique requirements. We strive to form a deep understanding of our clients’ business operations, challenges, and objectives, so that we can provide customized quality management solutions that are tailored to their specific needs.

Our goal is to help our clients achieve their quality management objectives and drive business growth, and we do this by providing personalized service and attention to detail throughout the implementation process.